About Us

Community Home Care (CHC) was founded by volunteers in 1987 with the fundamental aim of
helping people live independently and have quality of life in their own homes, no matter their age or circumstances.

Our aim remains steadfast. It has been central throughout our history of serving the local community in the South West of Western Australia.

CHC remains a local community-based, not-for-profit organisation that provides home and
community care services to older Australians and other people with disabilities in South West

We enthusiastically support the independence of our clients through the provision of low cost,
flexible support services to meet their individual and changing needs. We want to ensure they enjoy the best possible quality of life.


Since our modest beginnings, Community Home Care (CHC) has grown to become one of the leading providers of the Home and Community Care Program (HACC) in the South West. More than 50 staff and over 100 volunteers throughout the South West region provide dedicated care and support to about 2,800 clients a year.

The inspiration for the foundation of CHC – formerly known as BEADS (Bunbury Elderly and Disabled Support) – came from a group of community volunteers who saw a need to provide transport and social interaction to the elderly and the disabled to support them in their desire to remain living independently in their homes.

Demand for our support grew and in 2011 CHC began offering services outside of the Bunbury area when it combined with the Donnybrook/Balingup HACC service.

In 2016 we also began home care services in Collie after merging with Collie HACC and the Collie Adult Day Care Centre. One year later in 2017, we joined with Bridgetown Transport and Meals on Wheels as well as BESS in Busselton and Margaret River, to provide Community Home Care services in six different locations in the South West.

We continue as a not-for-profit community group managed by a voluntary management committee which is elected annually.

Our Core Values

  • Caring for our clients
  • Everyday Reliability
  • Consistency in all that we do
  • a Professional approach
  • Commitment to Excellence

Commitment to Service

At Community Home Care (CHC) we are committed to providing you with reliable and personalised services and support to ensure you have all you need, whatever your circumstances.

We understand how important it is to remain living in your home for as long as you are able, which is why our focus is on you.

We want you to be able to maintain your independence and wellbeing through professional,
dependable care and support.

Wellness Approach

Your wellbeing is about looking, feeling and being the best as possible emotionally, mentally and physically.

That’s what the team at Community Home Care do: provide you with lifestyle choices to make sure you have all the support you need.

We give careful consideration to what a client can and wants to do, rather than only what they have difficulty with. We want our clients to retain their independence and we encourage them to build their capacity and confidence to do the things they want and are able to do to live comfortably at home.

Our long experience has shown that working together we can have a positive impact on your ability and self-esteem to manage day to day life. Being an active citizen, more than simply a beneficiary of our services, is an important part of being healthy.

Our Wellness Approach incorperates:

  • Addressing individual client need in a holistic way, taking into consideration their abilities, strengths and difficulties.
  • Enabling individuals to set goals and make decisions about the support they receive.
  • Ensuring that the support services we are delivering are in partnership with clients and/or their carers
  • Encouraging clients to maintain social connections and links within the community.
  • Acknowledging that service delivery requires flexibility to meet the individual and changing needs of clients.
  • Supporting clients to have a choice and assists them in their decision making.